As a subcontractor to the University Research Corporation, EnCompass developed Care that Counts: An E-Learning Course for QI in OVC Programs. This five-module course on CD-ROM and Web serves national quality improvement teams and program managers working in organizations that implement services for orphans and vulnerable children. The course focuses on planning and advocating for quality, defining quality and establishing consensus on service standards, developing a communications strategy, improving quality at the point of service delivery, and measuring quality.