To help the U.S. Corporation for National and Community Service (CNCS) strengthen its learning processes, EnCompass identified the competencies and learning objectives required to achieve training and technical assistance outcomes. The EnCompass team mapped competencies to existing courses and identified gaps. In producing a logic model documenting the courses that aligned with each competency, learning objective, outcome and learning goal, the team conducted interviews with relevant staff, completed a review of all courses for six CNCS national program areas, and provided recommendations for addressing gaps in the training portfolio.

Photo c/o US Corporation for National and Community Service