Organizational Development

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This case study, published in Consulting Today, was written by EnCompass President Sherry Rockey and former EnCompass CEO Laverne Webb. The article illustrates the successful application of Appreciative Inquiry (AI) to aid the Dubuque, Iowa Housing and Community Development Department in mediating disputes about housing policies with landlords in that city.

First Page of Article

"David Harris, the Director of the City of Dubuque’s Housing and Community Development Department, is a strong and committed leader who has been able to accomplish remarkable changes by forming collaborative partnerships that embrace Appreciative Inquiry (AI). This story presents a strong case for how an AI process has been sustained over time in local government through committed leadership and exceptional partnerships."

 

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