Monitoring, Evaluation, and Research

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EnCompass was a subcontractor to John Snow, Inc. for the AIDS Support and Technical Assistance Resources Program Task Order 1 (AIDSTAR-One), a mechanism to implement the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR). The AIDSTAR-One Project focused on HIV prevention, care, and treatment. EnCompass provided expertise in quality improvement, cost-effectiveness, policy, and gender equality.

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As the evaluation and technical assistance partner for the Bill & Melinda Gates Foundation-funded Global Libraries program, EnCompass helped explore ways in which libraries, as part of multi-sectoral partnerships, could support quick and efficient delivery of sustainable solutions to development challenges.

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EnCompass supported IRI’s Office of Monitoring and Evaluation (OME) in strengthening its program monitoring and assessment efforts and evaluating strategies for moving forward. Through a desk review of OME’s policies, procedures and monitoring reports, and a series of individual interviews and focus groups with IRI stakeholders, EnCompass evaluated how OME helps its country programs implement M&E, including design, implementation and reporting effectively to donors.

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EnCompass provides training and facilitation services to USAID employees at USAID/Washington and missions worldwide. In partnership with the Office of Human Capital and Talent Management (HCTM), EnCompass designs and delivers training throughout all phases of institution and individual development, from new employee orientations to management and leadership programs. The EnCompass team focuses on both technical skills and interpersonal skills to support employees’ growth from within so they are better equipped to address complex development issues in the field.

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In the fall of 2000, the World Bank Institute (WBI) presented a challenging evaluation task to EnCompass–to develop an evaluation methodology for its two primary training programs. WBI training programs were under increasing pressure to demonstrate results from both the internal evaluation unit and external donors. The desired outcomes of the training programs, however, had not been clearly defined and some of the workshop managers were hesitant to commit to the evaluation process.

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As evaluators have increasingly experimented with integrating Appreciative Inquiry in evaluation, none has applied an appreciative evaluation methodology to study the impact of a full Appreciative Inquiry process in the context of an organization and community. This article presents what we believe to be the first contribution to the literature in both the AI and evaluation fields of just such an evaluation. It examines how elements of AI were successfully incorporated into an evaluation that assessed the results of an AI change process.

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This forward-- by former EnCompass CEO Laverne Webb-- precedes a special edition of the academic journal AI Practitioner. The theme of the edition was applying Appreciative Inquiry into evaluation via case studies and assessments. 

You can purchase a full copy of this edition at this link to the AI Practitioner website.

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Reframing Evaluation Through Appreciative Inquiry is the first book to introduce the application of Appreciative Inquiry (AI), an approach for organizational development and change, to the practice of evaluation. Authors Hallie Preskill and Tessie Tzavaras Catsambas lay out the theoretical foundation of AI and build a bridge between the theory and practice of applying AI to evaluation.

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EnCompass led an evaluation of the Quality Assurance Project's (QAP) healthcare improvement collaborative approach. The team used a formative, participatory methodology, and conducted field visits to six countries where QAP supported one or more collaboratives. The findings of the evaluation are detailed in this report.

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