Learning and Capacity Strengthening

Youth Community Service Field Training

EnCompass delivered two core training programs to NCCC Team Leaders and Corps Members, ages 18-24, to develop their management competencies and deepen their understanding of cultural diversity issues. The Diversity in Service Training program addressed: increasing awareness of self, culture and identity; applying conflict resolution strategies and tools; understanding communications challenges in diverse cultures; and exploring multiculturalism.

Meeting of professionals

EnCompass designed a two-module, four-month blended Management Development Program that emphasized a strengths-based management approach for this United Nations (UN) Agency, whose work is focused around agriculture and food security. The participants benefitted from on-line collaboration tools, individual coaching, face to face modules, on-line and paper resources, application activities, and peer coaching opportunities. The program educated participants on how to manage themselves and their teams more effectively.

Screenshot of Mentoring Training Course

EnCompass converted USAID’s Mentoring Training Course into a four-part series of online synchronous sessions.  Working with a mentoring expert, EnCompass' synchronous designers adapted a previously PowerPoint-focused course into four engaging, interactive sessions during which mentors and mentees participated in exercises, engaged in group work, and developed a community of practice online. EnCompass also facilitated the series.

Screen Shot from USAID e-learning course

EnCompass developed a 40-minute e-learning resource to train USAID new foreign service officers on how to complete their timesheets using WebTA, USAID’s internal timekeeping system. An interactive companion face-to-face training component was added to give learners an opportunity to apply and practice what they learned in typical on-the-job scenarios.  EnCompass also designed a 20-minute e-learning module on how to complete USAID’s online forms and spreadsheets in order to submit travel reimbursement claims.

Screen shot of the UN Orientation e-Learning Course

EnCompass developed a one-hour staff orientation for a UN agency, replacing their six-hour orientation program. This dynamic e-course provided readily accessible information and resources for starting work, while at the same time telling the agency story in a manner that motivated new staff to become part of the agency team, and part of its history. The module used animation, video, music, and interactivity to engage the learner and keep the course interesting.

Screenshot from e-Learning

As a subcontractor to the University Research Corporation, EnCompass developed Care that Counts: An E-Learning Course for QI in OVC Programs. This five-module course on CD-ROM and Web serves national quality improvement teams and program managers working in organizations that implement services for orphans and vulnerable children. The course focuses on planning and advocating for quality, defining quality and establishing consensus on service standards, developing a communications strategy, improving quality at the point of service delivery, and measuring quality.

Screenshot of USAID ethics training

EnCompass designed an eLearning course for USAID titled: Ethics: Rules and Standards for USAID Employees.  This highly interactive course, based on the “Game of Life,” takes participants through the typical scenarios they are likely to encounter as they navigate through their careers at USAID.  The eLearning was designed to take the training burden off both Washington-based Office of General Counsel training and Mission Regional Legal Advisor staff in providing USAID personnel with their mandatory annual ethics training.

Screenshot from e-Learning course

This one-hour module created a distinctive online induction course designed to ensure a timely and effective introduction to USAID for its newly hired staff in Washington, D.C., and in Missions overseas. The module was intended to help all new hires – Civil Servants, FSOs, FSNs, PSCs, etc. – get the basic information they need to work effectively at USAID, why it exists, what it does, where it operates, how it conducts its development business, and who are some of the staff. 

Screenshot of Training

As an extension of a multi-year global learning program to augment the World Bank’s HIV in the Workplace efforts, EnCompass developed a six-module e-learning solution that served as a resource for HIV advocates trained in face-to-face workshops by EnCompass, and as orientation and training for those HIV advocates new to this role. The highly participatory and dynamic course covers topics including the role of the HIV/AIDS Task Team Leader, care and support for people living with HIV, stigma, and discrimination.

Image of a nurse with infant

Since 1984, the DHS has collected and disseminated high-quality data that helps decision makers plan, monitor, and evaluate population, health, and nutrition programs. The DHS has conducted some 260 surveys in over 90 developing countries on infant and child mortality, fertility, maternal health, child immunization, and malnutrition levels.

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