Requirements Analysis - Is ICT the Solution to your Problem?
The use of appropriate ICTs can increase the quality and the reach of both information and communication helping people improve their own health and health systems improve their efficiency and effectiveness. Our specialists will work with you to determine the role that ICT can play in helping you achieve your desired results. The EnCompass team will train local staff to lead comprehensive institutional assessments that look at the level of planning (e.g., availability of planning and monitoring tools, strategic plans, information policy plans, information master plans, and information project plans); supportive policies (e.g., facilitators and barriers to implementing ICTs); infrastructure (e.g., available hardware and software, operating systems, carrier technologies); capability (e.g., available skills, staffing, training systems); accessibility; use; and financing. The resulting assessment will highlight all relevant gaps and offer detailed recommendations and solutions to those gaps based on the context assessed. Ask us what our comprehensive organizational assessments can do for you.
Data Collection – We Just Don’t Know Enough
USAID health care officers are often asked to design and implement programs to meet the needs of populations that are hard to reach. Climate, geography, age, gender and income are all elements that can make data collection a challenge. The EnCompass team is well versed in designing and implementing data collection strategies that utilize mobile technology for the express purpose of reaching populations that are underserved and for whom health data has traditionally been poorly documented. Ask us how tablets and mobile phones can be used to capture the population data you’ve been looking for.
Data Storage and Dashboards – Making Meaning of the Data
Once you have a data collection plan in place, you need to think about how and where to store this data and what tools can help you analyze and interpret it as easily as possible. Our back end databases and dashboard make it easy to upload data into a standardized system that can be accessed online and analyzed in a variety of ways. By allowing users to segment data, isolate variables and generate summaries with the click of a button our databases and dashboards put the power of data driven decision making in your hands. Ask us how dashboards are already being used and having a positive impact on health outcomes in countries.
Data Visualization – Seeing the Big Picture
In our experience not only does a picture speak a thousand words, it’s often more compelling and easier to understand than a well delivered speech. The EnCompass team knows how to design and develop high impact visualizations that are based on reliable data. Our communications specialists understand how to target and inspire audiences. The visualization of health data can be used to help stakeholders understand complex issues and gain insights about how to take better care of themselves and their healthcare system. Visualizations are a great tool for advocacy and communications. Ask us about the different ways and means of visualizing data.
Job Aids/Tools – Cost Effective Capacity Building
Job Aids can provide USAID health care officers with reference tools that will enable them to work faster and more productively. Job Aids can take many forms including checklists, worksheets or flowcharts. Checklists in particular can be highly effective in reinforcing standards compliance and thereby encouraging safety practices and helping employees to make fewer mistakes, thereby reducing accidents. Job Aids are also a wonderful compliment to any training programs in which participants are expected to retain a lot of new information within a short period of time. Ask us how job aids can make it easier for your team to achieve its goals.
Communications – When Getting the Message Out Means Saving Lives?
Using in-depth yet rapid assessment methods, we will develop communication plans that meet users’ needs. The launch and dissemination of communications campaigns could include mobile text strategies, telephone hotlines, broadcast, etc. In the case of every health communications media, consumer Web site, or health campaign, the EnCompass team will design and produce these locally, with the support of local NGOs, technical experts, community leaders, and beneficiaries themselves. We will maximize local expertise by convening workshops for relevant stakeholders to share information and shape the creation of media content. To improve quality and accuracy, our team will establish a Content Advisory Group for each communications program or product to review content or scripts and incorporate feedback. This feedback loop will ensure that programs and messages will be responsive to beneficiary needs. Ask us how to reach people where and when you need to most.
Building Communities – Using the Experiences of Others to Improve Health Care Systems
Online communities of practice are particularly useful when best practices are still emerging and practitioners can benefit from the opportunity to learn together. The EnCompass team is adept at designing and developing communities where stakeholders can come together to document best practices, query one another and engage in collaborative learning. Capturing and sharing knowledge is key to improving prevention, counseling and treatment. Knowledge management solutions often have a two pronged, technical and developmental, approach. Our experience has shown that these communities work best when members have a shared purpose, a commitment to contribution, a process for working together in flexible but disciplined ways, and an infrastructure in which collaboration is valued and rewarded. The EnCompass team brings breadth of expertise needed to make these communities a success. Ask us how to bring your community together to solve problems.