The Best of Both Worlds-
Using Polarity Systems Thinking to Lead

The Best of Both Worlds – Using Polarity Systems Thinking to Lead, February 2021

 Intructor: Wendy Swire

Learning to navigate through volatility, uncertainty, complexity, and ambiguity (VUCA) has become a critical skill for leaders at all organizational levels. Thinking in polarities—situations in which opposing forces within a system pull at each other to keep things balanced—is a powerful lens and technique to help manage through systems, team, leadership and individual scenarios.

This ELC course uses Polarities System Thinking to help participants leverage the polarity model for complex problem-solving, conflict management, and organizational challenges. Participants will learn the history, dynamics, and distinctions between polarity thinking and other problem- solving approaches, including how polarity thinking can be used in leadership, team building, coaching, and policy work.

In this course, participants will have the opportunity to work through specific polarity challenges they face—in their teams, organizations, political/development systems, or family/interpersonal situations—through the application of mapping with the SMALL (Seeing, Mapping, Assessing, Learning, Leveraging) model. Participants will receive tools and support to create their own polarity maps, which will be reviewed and discussed during the course. They will also receive reference materials for future use.

This course is delivered in one virtual, instructor-led module. Classes will take place online via Adobe Connect. Participants who complete the module will each receive a certificate of completion at the end of the course.

February 11, 9 a.m.-12 p.m. EDT


Course Fees

ELC courses vary in length (i.e. number of modules). The table below provides the fee associated with ELC courses.


The following Early Bird and Group Discounts are available for 2020 programs:

  • 10% off of full price for those who register for a module up to 2 weeks before the delivery. The discount will be applied automatically at the time of registration.
  • 20% off of full price for groups of three or more who contact our team at and register at one time. After the first group of three have registered, additional members may be added to the group. Please note: the group rate cannot be applied retroactively. As such, if you believe your friends or colleagues may be interested, encourage them to be part of a group prior to registering!

Please note that discounts cannot be combined or applied retroactively. Do not proceed with registration and payment if you need assistance; contact us at

Payment Methods
EnCompass accepts the following payment methods:
  • Credit cards
  • Check
  • Purchase order/SF182
  • Invoice
Refund and Cancellation Policy
Refund Policy

We have certain costs associated with delivery that cannot be recouped when we have last minute cancellations. Full refunds (less a $100 processing fee) will be made up to 3 weeks prior to the first module of the course. These refunds may take up to 4 weeks to process. While we understand that personal or work related conflicts can arise from time to time, please note that refunds are not issued under any circumstances within 3 weeks of delivery. Registration may be transferred for the entire course to another person within your organization until 24 hours before the start of the program. ELC will not transfer registration or provide any refunds or vouchers for modules that are missed after the start of a course. 

Cancellation Policy

If an entire class is cancelled by EnCompass for any reason, EnCompass will issue participants a full refund.

Because these courses are online and open to participants around the world, EnCompass will not cancel modules based on inclement weather or in observance of national holidays. Please be sure that you are able to attend all modules before registering for a course.

To learn about upcoming course deliveries,