Ms. Monique Zegarra manages EnCompass’ programs in training, leadership and organizational development. She has over 20 years of experience in managing organizational development programs, training and program management. She has coordinated the design of program curriculum, the development of course material and the logistics of program delivery for international organizations and NGOs in Latin America, the Caribbean, and clients in Europe and Africa. Ms. Zegarra brings a strong background in intercultural communication and appreciative inquiry. She has worked extensively with consultants and resource matter experts to create successful learning experiences for diverse participants worldwide. She has managed all aspects of program logistics, participant tracking, accounts payable and business development activities. She has also managed a corporate website for clients and the delivery of multiple leadership training courses in both English and Spanish. Prior to moving to the United States, Ms. Zegarra lived in Spain and South America. She is fluent in English and Spanish.