EnCompass designed and facilitated a one-day planning retreat in Washington, D.C., to help the newly formed Disease Control Program develop a shared vision and core services, strengthen cohesion, define internal processes for monitoring its scope of work, and draft work objectives. In consultation with the World Bank, EnCompass also developed a report that captured the key outcomes of the retreat. The report included draft work and operational plans, as well as roles and responsibilities for the program team.
EnCompass supported IRI’s Office of Monitoring and Evaluation (OME) in strengthening its program monitoring and assessment efforts and evaluating strategies for moving forward. Through a desk review of OME’s policies, procedures and monitoring reports, and a series of individual interviews and focus groups with IRI stakeholders, EnCompass evaluated how OME helps its country programs implement M&E, including design, implementation and reporting effectively to donors.
EnCompass worked with NEA to develop a curriculum on social justice for use by its cadre of trainers. Using content provided by social justice experts, EnCompass developed modules for one-hour, two-hour, or four-hour training sessions. The modules contain a mixture of lecturettes, guided activities, group discussion, and feedback opportunities. The program is designed to give NEA members the skills to identify forms of social oppression in public education and motivate them to engage in social justice activities that will create a more just environment for students and educators.
EnCompass worked with the Centers for Medicare and Medicaid Services' (CMS) Hospital Engagement Network (HEN) to engage staff in a network of 38 hospitals, in order to decrease 10 specific adverse patient outcomes. Online meetings were facilitated by EnCompass for participants to share stories and focus on successful reduction of adverse events. EnCompass recorded best practices, which were turned into benchmarking case studies and developed into e-learning practice sessions for hospital teams.
EnCompass designed and facilitated an 8-day training for new USAID direct hires and Foreign Service Officers deploying to Afghanistan. In addition to providing the foundational knowledge and skills to effectively fulfill their roles as USAID representatives, this training guided them in completing all pre-deployment logistics.
EnCompass and its partner, Georgetown University’s Center for Intercultural Education and Development (GU-CIED), supported USAID/Mexico's scholarship program for Master's degree students in education, peace, and natural resources. The students were placed in universities in Mexico and the United States. The EnCompass team ensured that students successfully completed their degree programs and re-entered their local communities in order to share their new skills and perspectives with their colleagues.
The USAID English Writing Proficiency Course is offered to improve the quality of the American English writing skills of Foreign Service Nationals whose primary language is not English. The focus is on experiential learning with hands-on individual and group writing exercises that are tied to USAID assignments and work situations. EnCompass offers this course in a basic and advanced version. Both workshops are 5-days are offered through EnCompass’ GSA Schedule – MOBIS and can be customized for different client systems.
EnCompass is delivering two training programs to support NCCC Team Leaders and Corps Members, ages 18-24, to develop their management competencies and deepen their understanding of cultural diversity. Diversity in Service Training addresses: increasing awareness of self, culture and identity; applying conflict resolution strategies and tools; understanding communications in diverse cultures; and exploring multiculturalism. The Supervisory Skills program explores participants’ personal leadership styles and how to apply different leadership approaches.
EnCompass worked with the newly formed IDEA to integrate teams from previously six separate offices. A one-day retreat followed a survey, interviews with the senior leadership team, and focus groups to help launch the new Office. EnCompass also offered recommendations for managing culture change as the Office grows and implements its mission.
Photo c/o USAID via Creative Commons
EnCompass facilitated a culture change initiative for the senior management team to strengthen collaboration, learning and growth, and to retain high caliber people. Using a strengths-based approach, learning processes in this initiative focused on shared goals, communications, teamwork, and developing high-performance practices and accountability mechanisms for greater impact.