USAID, Agency-wide Training and Facilitation

Image of USAID staff receiving new employee orientation

EnCompass provides training and facilitation services to USAID employees at USAID/Washington and missions worldwide. In partnership with the Office of Human Capital and Talent Management (HCTM), EnCompass designs and delivers training throughout all phases of institution and individual development, from new employee orientations to management and leadership programs. The EnCompass team focuses on both technical skills and interpersonal skills to support employees’ growth from within so they are better equipped to address complex development issues in the field.

The EnCompass approach incorporates the application of blended learning options, strengths-based and experiential approaches, and adult learning theory. The team also supports evaluation activities, recommending revisions to course curricula based on feedback from participants, their managers, facilitators, and client discussions in support of continuous learning and improvement. Specific learning programs EnCompass has delivered through this contract include:

  • “Blended” Supervisor Certificate Course for managers, supervisors, and team leaders, which incorporates pre-work, a 10-day instructor led training, an action learning project, quarterly learning bursts, and an optional coaching component
  • 5-day Supervision Seminar for managers and supervisors to address and ensure OPM compliance with the Federal Government system, which incorporates case studies, small group projects and experiential exercises
  • 2-day New Supervisor’s Workshop for first line supervisors to provide them with tips and tools to manage performance, and deal effectively with performance and workplace issues
  • 1-day Working Across Cultures workshop for all employees, especially those relocating to overseas missions
  • 2-day New Employee Orientation for all newly hired non-foreign service staff, including PSCs, interagency detailees, political appointees, interns, and institutional contractors
  • 5-week Career Candidate Corps Orientation for all newly hired Foreign Service Officers

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