U.S. Corporation for National and Community Service, Training in Diversity and Supervision for National Civilian Community Corps (NCCC)
EnCompass delivered two core training programs to NCCC Team Leaders and Corps Members, ages 18-24, to develop their management competencies and deepen their understanding of cultural diversity issues. The Diversity in Service Training program addressed: increasing awareness of self, culture and identity; applying conflict resolution strategies and tools; understanding communications challenges in diverse cultures; and exploring multiculturalism. The Supervisory Skills program explored participants’ personal leadership styles and how to apply different leadership approaches, such as Blanchard’s Situational Leadership Model, to NCCC situations. Each classroom-based program ranged from one to three days and included case studies, small group discussions, and action learning activities.
Photo c/o Americorps via Creative Commons